Service

Air Conditioning & Refrigeration

We supply, install, service and repair air-conditioning, ventilation, refrigeration and cooling systems. Correct sizing, neat pipework and proper electrical supply mean better comfort, lower power use and a longer life for your equipment.

Technician in hi-vis servicing an air-conditioning system with a refrigerant cylinder

What we do

What's included

  • Split and multi-split air conditioners
  • Cassette and ducted units
  • Commercial air conditioning and HVAC
  • Ventilation and extraction
  • Cold rooms and refrigeration
  • Preventive servicing and cleaning
  • Gas checks, troubleshooting and repairs
  • Replacements and upgrades

Who it's for

Ideal for

  • Homes and apartments
  • Offices and meeting rooms
  • Hotels, restaurants and guest houses
  • Server rooms and equipment spaces
  • Shops, pharmacies and food businesses needing refrigeration

Process

How we deliver air conditioning & refrigeration

  1. 01

    Consult

    We listen to your requirements, budget and objectives.

  2. 02

    Assess

    We inspect the site, existing systems and technical constraints.

  3. 03

    Design

    We engineer a practical solution and a clear written quotation.

  4. 04

    Install

    Our technicians install safely and neatly, to manufacturer requirements.

  5. 05

    Test & commission

    We test the system under load and confirm it performs as designed.

  6. 06

    Handover

    We show you how to operate it and hand over documentation.

  7. 07

    Support

    We stay available for maintenance, faults and upgrades.

Benefits

What you gain

  • Units sized for the room, not oversized or undersized

  • Lower power consumption through correct installation and servicing

  • Fewer breakdowns with planned maintenance

  • Dedicated electrical supply and protection for each unit

Field work

From our sites

  • Technician in hi-vis servicing an air-conditioning system with a refrigerant cylinder
    Air Conditioning & Refrigeration

    Air-conditioning servicing

    Technician in hi-vis servicing an air-conditioning system with a refrigerant cylinder.

    Location: to be confirmed

  • Technician installing an outdoor air-conditioning unit against a building wall
    Air Conditioning & Refrigeration

    Outdoor AC unit installation

    Technician installing an outdoor air-conditioning unit against a building wall.

    Location: to be confirmed

FAQ

Air Conditioning & Refrigeration: common questions

Get a quote

How often should an air conditioner be serviced?

Most air conditioners in Uganda's climate benefit from servicing every three to six months, depending on dust, usage and location. Regular cleaning keeps cooling efficient and reduces power use. Trivox can set a service schedule under a maintenance plan.

My AC is running but not cooling. What could it be?

Common causes are dirty filters or coils, a refrigerant leak, a faulty capacitor or fan, or an incorrectly sized unit. A Trivox technician can diagnose the cause on site.

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Ready to talk about air conditioning & refrigeration?

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