Service
Air Conditioning & Refrigeration
We supply, install, service and repair air-conditioning, ventilation, refrigeration and cooling systems. Correct sizing, neat pipework and proper electrical supply mean better comfort, lower power use and a longer life for your equipment.

What we do
What's included
- Split and multi-split air conditioners
- Cassette and ducted units
- Commercial air conditioning and HVAC
- Ventilation and extraction
- Cold rooms and refrigeration
- Preventive servicing and cleaning
- Gas checks, troubleshooting and repairs
- Replacements and upgrades
Who it's for
Ideal for
- Homes and apartments
- Offices and meeting rooms
- Hotels, restaurants and guest houses
- Server rooms and equipment spaces
- Shops, pharmacies and food businesses needing refrigeration
Process
How we deliver air conditioning & refrigeration
- 01
Consult
We listen to your requirements, budget and objectives.
- 02
Assess
We inspect the site, existing systems and technical constraints.
- 03
Design
We engineer a practical solution and a clear written quotation.
- 04
Install
Our technicians install safely and neatly, to manufacturer requirements.
- 05
Test & commission
We test the system under load and confirm it performs as designed.
- 06
Handover
We show you how to operate it and hand over documentation.
- 07
Support
We stay available for maintenance, faults and upgrades.
Benefits
What you gain
Units sized for the room, not oversized or undersized
Lower power consumption through correct installation and servicing
Fewer breakdowns with planned maintenance
Dedicated electrical supply and protection for each unit
Field work
From our sites

Air Conditioning & Refrigeration Air-conditioning servicing
Technician in hi-vis servicing an air-conditioning system with a refrigerant cylinder.

Air Conditioning & Refrigeration Outdoor AC unit installation
Technician installing an outdoor air-conditioning unit against a building wall.
How often should an air conditioner be serviced?
Most air conditioners in Uganda's climate benefit from servicing every three to six months, depending on dust, usage and location. Regular cleaning keeps cooling efficient and reduces power use. Trivox can set a service schedule under a maintenance plan.
My AC is running but not cooling. What could it be?
Common causes are dirty filters or coils, a refrigerant leak, a faulty capacitor or fan, or an incorrectly sized unit. A Trivox technician can diagnose the cause on site.
Related
Often combined with
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