Questions, answered plainly.

System size depends on how much energy you use each day and how many hours of backup you want. Trivox sizes systems from a load assessment of your appliances or your electricity bill. You can get a first estimate with the free solar estimator on our website, then book a free site assessment for an exact design and quotation.

Yes, if the system includes batteries. A hybrid or off-grid solar system stores energy so essential loads keep running during outages. A grid-tied system without batteries shuts down during outages for safety, so Trivox will recommend the right type for your needs.

Yes. Trivox Systems designs and installs solar water pumping for boreholes, wells, irrigation and storage tanks, sized to the water depth, daily volume and tank height at your site.

Solar systems need light but regular care: cleaning panels, checking connections and protection devices, and checking battery health. Trivox offers scheduled maintenance plans and responds to faults 24 hours a day.

Yes. Trivox Systems handles electrical work from the construction stage, including conduit and box placement in slabs and walls, cabling, distribution boards, final connections, testing and commissioning.

Yes. Repeated tripping usually points to an overloaded circuit, a short circuit, an earth leakage or a faulty appliance. A Trivox technician can test the installation, find the cause and fix it. Call or WhatsApp +256 784 669 013, any time of day.

Yes. Trivox installs earthing systems and lightning protection to protect people, buildings and equipment, and tests them as part of commissioning.

Most air conditioners in Uganda's climate benefit from servicing every three to six months, depending on dust, usage and location. Regular cleaning keeps cooling efficient and reduces power use. Trivox can set a service schedule under a maintenance plan.

Common causes are dirty filters or coils, a refrigerant leak, a faulty capacitor or fan, or an incorrectly sized unit. A Trivox technician can diagnose the cause on site.

Both supply power from batteries when the grid fails. A UPS is designed for very fast or zero-interruption switching to protect computers and sensitive equipment, usually for shorter periods. An inverter backup system typically powers larger loads such as lights, TVs and fridges for longer. Trivox recommends the right option after reviewing your loads.

Yes, with an automatic transfer switch and a generator that supports auto-start. Trivox installs and integrates ATS panels so the changeover happens without manual switching.

Yes. Trivox configures CCTV and IP camera systems for remote viewing on smartphones and computers, so you can watch live video and play back recordings from anywhere with internet access.

It depends on the entrances, perimeter and areas you want covered. Trivox carries out a free site assessment to plan camera positions so key areas are covered without wasting cameras.

Yes. Trivox installs electric fencing and razor wire for perimeter security, together with energisers, alarms and earthing.

Slow Wi-Fi in parts of a building is usually caused by too few access points, poor placement, walls blocking signal or interference. Trivox surveys the building and installs properly placed access points with cabled backhaul to fix coverage.

Yes. Trivox installs fibre optic links between buildings and within premises, as well as copper structured cabling, cabinets and network equipment.

Yes. Trivox supplies and installs automated sliding and swing gate systems, with remote controls and options for battery backup and integration with intercoms or access control.

Energy monitoring measures how much electricity each part of a building uses, so you can spot waste and plan solar or backup systems accurately. Trivox installs monitoring that you can view remotely.

Yes. Solar water pumps run directly from solar panels during the day and fill a storage tank, which supplies water when the sun is down. Trivox sizes the pump and panels to the water depth and daily volume you need.

Yes. Trivox diagnoses and repairs electrical, solar, AC, backup power and security systems regardless of who installed them, after an inspection to confirm the condition of the system.

Call or WhatsApp +256 784 669 013 or +256 706 415 339 at any time, or use the fault report form on the Support page of trivoxsystems.com.

An energy audit measures and analyses how a building uses electricity, identifies waste, and recommends improvements such as efficient equipment, solar or load management. Trivox carries out energy audits for homes, businesses and institutions.

Yes. Trivox supplies technical equipment on its own or with installation. Send your list or specification for a quotation.

As early as possible, ideally at design stage and before slabs are cast, so conduits, sleeves and provisions for electrical, plumbing, data, security and solar are built in rather than added later.

Commissioning is the process of testing an installed system to confirm it is safe and performs as designed before it is handed over. Trivox tests and commissions every installation it delivers.

Yes. Every Trivox installation ends with a handover where we explain how the system works, how to read its displays or app, and what to do if something goes wrong, along with relevant documentation.